How to write complaint letters that work : (Record no. 5103)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00510nam a2200133 4500 |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| ISBN | 981-3046-32-5 |
| 082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
| Classification number | Prof. 658.812 W529 1994 |
| 100 1# - MAIN ENTRY--AUTHOR NAME | |
| Personal name | Westheimer, Patricia H. |
| 245 1# - TITLE STATEMENT | |
| Title | How to write complaint letters that work : |
| Sub Title | A consumer's guide to resolving conflicts and getting results / |
| Statement of responsibility, etc | Patricia H. Westheimer and Jim Mastro. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. (IMPRINT) | |
| Place of publication | Singapore : |
| Name of publisher | S.S. Mubaruk & brothers, |
| Year of publication | c1994. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Number of Pages | 247 p. : |
| Other physical details | ill. ; 22 cm. |
| 650 14 - SUBJECT ADDED ENTRY--TOPICAL TERM | |
| Topical Term | Marketing |
| General subdivision | Customer complaints. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Koha item type | Books |
| Withdrawn status | Lost status | Damaged status | Not for loan | Collection code | Home library | Current library | Shelving location | Date acquired | Source of acquisition | Full call number | Accession Number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Professional | Holy Family Academy High School Library | Holy Family Academy High School Library | Professionals | Purchased | Prof. 658.812 W529 1994 | 28346 | 12/04/2018 | Professional |