TY  - BOOK
AU  - Shapiro,Daniel
TI  - Negotiating the nonnegotiable: how to resolve your most emotionally 
SN  - 978-067-001-5566
U1  - 302.3 S529 2016 
PY  - 2016///
CY  - New York
PB  - Viking
KW  - Negotiation
KW  - Emotions
KW  - Interpersonal relations
N1  - Includes appendices, bibliographical references and index
ER  -